Replying feedback via our omni-channel system (CEH), Telephone Calls and face2face, Handling Emergency Accidents and Incidents
Making Announcements
Assisting with the loaning of amenities, Lost & Found/ Lost & Found Kids/ Senior Citizens
Opening and Closing of Counter
Assisting customers with direction face2face, telephone calls, performing extra mile services, Delighting customers on daily basis and festive season
Good writing in English and Bahasa
Good communication skill in English and Bahasa. Other languages will be an advantage
Have 2 to 3 years of experience in Customer Service Related/ F&B/ Hotel & Management Industry