JOB POSITION

Customer Care Officer

Customer Care Officer

  • Sunway Pyramid

Job Description

  • Replying feedback via our omni-channel system (CEH), Telephone Calls and face2face, Handling Emergency Accidents and Incidents

  • Making Announcements

  • Assisting with the loaning of amenities, Lost & Found/ Lost & Found Kids/ Senior Citizens

  • Opening and Closing of Counter

  • Assisting customers with direction face2face, telephone calls, performing extra mile services, Delighting customers on daily basis and festive season

Required Knowledge, Skills, and Abilities

  • Good writing in English and Bahasa

  • Good communication skill in English and Bahasa. Other languages will be an advantage

  • Have 2 to 3 years of experience in Customer Service Related/ F&B/ Hotel & Management Industry

Job Overview

  • Posted date: 01 Nov 2024
  • Location: Sunway Pyramid
  • Vacancy: 1
  • Job Type: Permanent
  • Salary: N/a