Sunway Malls is one of Malaysia’s leading retail mall operators, managing a diverse portfolio of malls. This role sits at the heart of our centralised finance operation, supporting revenue integrity and billing excellence across the Sunway Malls network.
1. Revenue & Income Management
Oversee the accurate and timely recognition of rental income, service charges, utilities, promotional income, and other revenue sources.
Ensure all revenue streams are properly billed, tracked, and collected.
Support forecasting and budgeting of mall revenue based on tenancy schedules and historical trends.
Monitor trends in income performance and highlight any revenue leakage or underperformance.
2. Billing & Invoicing
Prepare and issue rental and ad hoc billing invoices accurately and on schedule in accordance with tenancy agreements
Coordinate with leasing and tenancy management teams to ensure billing reflects current lease terms, occupancy status, and applicable turnover-based rent calculations
Manage timely billing of supplementary charges including utilities, marketing levies, reinstatement costs, and promotion/lightbox fees
Maintain billing accuracy through regular reconciliation of tenancy records against system data
3. Reporting & Analysis
Prepare monthly revenue reports, accounts receivable ageing analysis, collection performance summaries, and variance reports for management review
Assist in month-end and year-end financial closing activities related to revenue recognition and accounts receivable
Contribute to cash flow planning by supporting revenue projections and collection forecasting
Identify reporting anomalies and escalate with proposed resolutions rather than observations alone
4. Compliance, Controls & Documentation
Ensure full compliance with accounting standards, internal control frameworks, and audit requirements
Maintain complete and accurate records and audit trails for all billing transactions, collection activities, and tenant correspondence
Support internal and external audit processes by providing timely, well-organised documentation
Uphold data integrity across billing and payment systems at all times
Serve as a professional point of contact for tenant billing enquiries, resolving disputes promptly and maintaining positive tenant relationships
Collaborate effectively with mall finance teams, leasing, operations, and the broader centralised finance function
Support process improvement initiatives aimed at enhancing billing efficiency, automation, and standardisation across the network
Diploma or Degree in Finance, Accounting, Business Administration, or a related field
1–2 years of relevant experience in finance, credit control, accounts receivable, or property billing preferred
Candidates who are detail-oriented, proactive, and eager to grow in a structured property finance environment are strongly encouraged to apply.
Experience with YARDI or other property management / ERP systems is a distinct advantage
Fresh graduates with less than one year experience with strong financial aptitude, attention to detail, and a proactive mindset can be considered
Willing to be based at Sunway Pyramid, Bandar Sunway.
Skills & Competencies
Strong reconciliation and billing precision with zero tolerance for avoidable errors
Ability to identify trends and revenue variances
Takes responsibility for deliverables end-to-end without requiring close supervision
Thrives in a centralised, multi-mall environment where priorities may shift