Job Role

• To lead and manage end-to-end Human Resources and Office Management functions for the Southern Region, ensuring strong people governance, operational excellence, and alignment with Sunway Malls’ people strategy.

• This role partners Southern Region leadership team to build a future-ready workforce while ensuring consistent HR standards, compliance, and employee experience across all assigned malls.

• Key Responsibilities

• Act as the regional HR strategic partner, aligning people strategies with business and operational priorities.

• Develop, review, and ensure compliance with HR governance frameworks, including policies, SOPs, and standards.

• Provide workforce insights and people analytics to support management decision-making.

• Partner with COE HR on succession planning, talent pipeline development, and internal mobility.

• Collaborate with COE HR on L&D strategy, capability roadmaps, and leadership development programmes.

• Work with COE HR on market salary benchmarking, reward strategies, and internal equity assessment.

HR Operations & Governance:

• Oversee recruitment, onboarding, performance management, employee relations, and C&B administration.

• Ensure consistent application of HR policies, SOPs, and ISO standards.

• Act as final escalation point for complex employee relations cases.

• Ensure statutory and regulatory compliance.

Stakeholder Engagement:

• Partner Regional Heads, Mall Managers, and Functional Heads on people matters.

• Provide HR advisory during expansion or operational changes.

Office Management Oversight:

• Oversee office facilities, administration, vendors, and services.

• Ensure workplace safety, housekeeping standards, and cost controls.

Team Leadership:

• Lead and develop the regional HR team.

• Build a strong HR talent pipeline through coaching and development.

• Bachelor’s Degree in Human Resources, Business Administration, or related field.

• Minimum 5 years of HR experience, with strong hands-on exposure in HR operations, including recruitment, employee relations, performance management, and compensation & benefits.

• Good knowledge of HR policies, SOPs, ISO standards, and Malaysian employment laws.

• Strong stakeholder management and people leadership skills.

• Willing to travel across Southern Region malls when required.