Replying feedback via our omni-channel system (CEH), Telephone Calls and face2face, Handling Emergency Accidents and Incidents

Making Announcements

Assisting with the loaning of amenities, Lost & Found/ Lost & Found Kids/ Senior Citizens

Opening and Closing of Counter

Assisting customers with direction face2face, telephone calls, performing extra mile services, Delighting customers on daily basis and festive season

Good writing in English and Bahasa

Good communication skill in English and Bahasa. Other languages will be an advantage

Have 2 to 3 years of experience in Customer Service Related/ F&B/ Hotel & Management Industry

Willing to be based in KL